We are able to actively assist and manage the implementation of our recommendations for an agreed period of time and are hence accountable.

We undertake our assignments following agreement on a specific written proposal to ensure terms of reference clarity, and on a fixed fee basis.

We have a reputation for quick turnaround and provide excellent value for fees.

Qualified practitioners, we offer well rounded consulting services.

We are able to work as a temporary member of your management team, addressing issues of concern by bringing an experienced "arms length" focus for enhanced performance.

We are able to train and educate management and staff, and through the implementation of developed operating standards, permit personnel to perform optimally

We assist organisations with the design and implementation of quality control mechanisms and systems, to enable businesses to achieve and maintain consistency in product and operations leading to improved customer satisfaction and financial operating performance over time.

We are able to draw on the extensive resources of the DM Russell Consulting Inc., O'Neil Marketing & Consulting and Dawn Ringrose & Associates, for primary market research, tourism related strategic and master planning and creative solutions' assistance, complementing and expanding our expertise.

For additional information on several of our clients and projects, please visit our links page.