 Dawn Ringrose has 25 years experience in the tourism sector including retail,hospitality, tourism, recreation, and consulting. Prior to establishingher own business, she worked with two international consulting firms, DeloitteHaskins & Sells and Pannell Kerr Forster. Today, Dawn is highlyregarded as a consultant to management and as a corporate trainer.
Education: - Bachelor of Science, U of A, 1980
- Masters of Business Administration, U of A, 1982
- Certified Management Consultant, ICMCA, 1982
- Certified Seminar Leader, ATEC, 1993
- ISO 9000 Lead Assessor training, Durham College, 1996
- Registered ISO 9000 Specialist, ICMCA, 1996
Professional Experience:Areas of specialization includes strategic and business planning, marketing, quality management systems and corporate training: Strategic Planning - vision and mission statements, key success factors, core values, SWOT analysis, goals and objectives, and action plans. Business Planning - business definition, product/service description, marketing, organization structure, assets, operations, financial projections, and action plans. Marketing - marketing demand, competitive supply, feasibility, marketing mix, service quality, pricing, communication methods, promotion, distribution, budgeting, measurement, goals and objectives, and action plans. Quality Management System - - training and implementing the Excellence Framework - best practices of high performing organizations (National Quality Criteria) iplanning, customers, people, processes, suppliers & partners, and healthy workplace. Corporate Training - - offering a number of workshops for the tourism industry that can be provided to a general tourism audience or customized for individual business: - How Trends Impact Your Tourism Business
- Strategic Planning To Chart Your Future Direction
- Creating A Winning Business Plan
- Bottom-line Improvement Through Marketing
- Strategic Selling
- Sales Account Management
- Preparing Proposals That Get Results
- Implementing The Tourism Excellence Framework
- Using Self-Assessments To Improve Performance
- Using Healthy Workplace Practices to Maximize Employee Health & Wellness
- Sharpening Your Service Edge
- Attracting and Serving Domestic And International Markets
- Reaching and Serving The Senior Market
For more information on Dawn Ringrose & Associates:
Phone: 780-434-1179
Email: ringrose@oanet.com
Web: www.hospitality-consult.com Representative List of Clients:- Alberta Culture & Multiculturalism
- Alberta Economic Development
- Alberta Place Suite Hotel
- Alberta Restaurant & Foodservices Association
- ATEC (Alberta Tourism Education Council)
- Canadian Rockies Hot Springs
- City of Edmonton, City Hall
- Commonwealth Stadium Enterprises
- Downtown Business Association of Edmonton
- Edmonton Country Club
- Fantasyland Hotel
- Fort Edmonton Park
- Legislative Assembly of Alberta
- Museums Alberta
- The Alberta Hotel Association
- Ukrainian Cultural Heritage Village
- University of Lethbridge
- West Edmonton Mall
- YMCA
Memberships and Affiliations:- Member & Past Director, Institute of Certified Management Consultants of Alberta
- Member, Canadian Association of Management Consultants
- Member, Edmonton Capital Region Tourism Partnership
- Award Recipient, Travel Alberta, Alto Awards, Innovative Marketing Category
- Co-Chair, Alberta Attractions
- Member & Current Chair, Quality Council of Alberta
Contact Information:
43 Marlboro Road
Edmonton, Alberta
Canada T6J2C7
Phone:780-434-1179
Fax: 780-433-9340
Email: ringrose@oanet.com Back To Top
Bennett Brown | DMR Consulting Inc. | Dawn Ringrose
Beverley O'Neil | Franco J. Anglesio | Seigmund Brown |
